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Privacy Policy


If you are a Justis subscriber, take a trial of one of our platforms, or just visiting this website, this policy applies to you.

It will let you know what data we collect, how we use it, and how we keep it safe. It will also let you know the rights that you have over your own data.

Justis complies with all applicable data protection legislation, including the EC Data Protection Directive 95/46/EC, the United Kingdom Data Protection Act 2018 and the EU Regulation 2016/679 (General Data Protection Regulation).

If we hold your personal data, Justis act as the “data controller” of that data. This means we determine how and why your data are processed. We are registered as a data controller with the Information Commissioner’s Office in the UK under number Z9817558.

Data is also shared with our parent company www.vlex.com. Please also read vLex’s Privacy Policy

When and how we collect data


We collect data in one of two ways: You provide data to us, or we collect data automatically.

You provide data when:                                                                                              

  • You trial a Justis platform                                            
  • We call you                                                                                        
  • You subscribe to a Justis product
  • You use a Justis platform                                             
  • You view and sign a contract with us
  • You chat with us for customer support
  • You opt-in to marketing messages

We collect data automatically when:

  • You browse our website
  • You trial a Justis platform
  • You send us an email
  • You use a Justis platform
  • You receive emails from us
  • You chat with us for customer support
  • You opt-in to marketing communications

Types of data we collect


Contact details

Your name, business name & address, job title, telephone number and email address.

Financial information

If you pay in instalments we will keep your credit card details on file.

If we receive a remittance advice from you, we are obliged to hold this for auditing purposes.

Data that identifies you

IP address, login information, geolocation information, browser type, operating system and version.

Data on how you use Justis services

The content and features you use in our services, the pages you visit on our website, page response times, how long you stay on our pages.

How and why we use your data


Data protection law in the EU means we can only use your data for specific reasons, and where we have identified a legal basis to do so. This is why we process your data:

Access to Justis services
Login details, remembering your settings, processing payments.
Legal basis: contract, legitimate interest.

Improving Justis
Tracking use of features, completing feedback surveys, mapping our website traffic.
Legal basis: contract, legitimate interest.

Customer support
Solving issues via phone and email.
Legal basis: contract.

Marketing purposes
Sending you emails about new features, content, events, and promotional offers.
Legal basis: legitimate interest, consent.

Your privacy rights and choices


Rights you have

You can exercise any of these rights by contacting us at hello@justis.com:

The right to access the information we hold about you

This includes the right to ask us about the categories of data we process, why we’re processing your data, the categories of third parties who data may be disclosed, how long your data will be stored, and the other rights you have regarding our use of your data.

The right to ask that we correct the personal data we hold on you

If we hold incorrect information about you, you can ask us to update it to ensure it is accurate.

The right to ask that we delete the personal data we hold on you

You can ask us to erase any personal data we hold about you, and we will accept your request if doing this will not cause problems in using our services before we do.

The right to restrict automated decision making

We may use your data to determine which information might be relevant to you – for example, sending emails with invitations to events based on your location or job title. You can ask us not to do this.

The right to lodge a complaint about how we use your data

If you have any complaints about how we use your data, please let us know first so we have a chance to address your concerns. If we fail to do that, you can address any complaint to the Information Commissioner’s Office in the UK.

Choices you can make

The choice to not provide us with personal data

You can choose not to provide us with personal data and will be able to continue to browse the Justis website at www.justis.com. However, we require personal data to enable you to log on to JustisOne, JustCite and Justis, and process payments for any subscriptions.

The choice to turn off cookies in your browser

You can restrict the cookies you receive in your browser, and you can delete cookies through your browser settings. If you turn off cookies you can continue to view the Justis website at www.justis.com. However, we require you to accept cookies to enable you to log on to JustisOne, JustCite and Justis, so you will be unable to log in to our services.

The choice not to use your data for marketing

You can choose not to receive our marketing emails. To do this, you can either unsubscribe using the link in any marketing email we send or let us know by emailing hello@justis.com.

How we keep your data safe


All data collected by Justis is stored on our secure servers and is protected by a range of security measures, including firewalls, DDOS protection, and encryption of both personal data and passwords. Data is also protected by regularly updated antivirus, malware, and ransomware protection tools. We further protect your data by ensuring that access to your personal data is limited to the Justis staff that need it for their role. Any member of staff that deals with your personal data have received training on their data protection responsibilities. In the event of a data breach, we have internal processes in place to determine the severity of any breach. If your data is affected we will notify you, and if a breach is deemed serious enough we will inform the Information Commissioners Office in the UK within 72 hours.

Where we store your data


The personal data we collect is stored in a secure location based in the UK and is processed at our offices in London, and in any data processing facilities operated by third parties who process your data.

How long will we store your data?


We will store your data for a period of up to 10 years if you are a Justis customer, subject to regular review or any agreement we have with you in a sperate contract. As detailed above, you have the right to ask us to delete the personal data we hold on you at any time.

Third parties who process your data


Your data is shared with third parties only when necessary, and for things that we can’t do ourselves. We ensure that any third party we deal with will take the security of your data as seriously as we do, and we will only engage with third parties that are GDPR compliant.

We may share your personal data with third parties for the following purposes:

  • Processing credit card payments.
  • Managing our accounts and finances.
  • Managing our customer records.



We use cookies to enable access to our services and improve the experiences you have visiting our website. Specifically, we use cookies for:

Managing authentication sessions for our services. These cookies contain personally identifiable information and are necessary for use of Justis products.

Cloudflare: We use Cloudflare for DDoS protection and security, and they use a cookie to identify users behind a shared IP address. This cookie does not correspond to any data we hold on you and does not store any personally identifiable information.

Google Analytics: We use Google Analytics to gather aggregated data about traffic to our website. All data is anonymous and contains no personally identifiable information.

Remembering that you have consented to the use of cookies. This means we don’t have to ask you every time you access our website or log in to our services.

If you are one of our suppliers


The above information all applies to you. In addition, we will keep a record of your bank details for the purpose of paying for the service you provide to us.