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Guides to get you started


Take a look at our videos or download the current user guides to get started with JustisOne. For help and support while using JustisOne, click on the Help button located in the lower left part of the screen. Our helpdesk team are also available to answer any questions you may have: helpdesklondon@vlex.com 

Quick start guide

JustisOne user guide

Video guides

Support and FAQs

Law student resources


We’ve created a student handbook to help you learn practical research skills, prepare for practice and save time. You can also take part in our proficiency test to see how well you know your way around JustisOne, and become certified for using this advanced research tool.

Law student handbook for JustisOne

JustisOne Proficiency Test

Advanced guides


To get the most from JustisOne, take a look at our customer onboarding page and admin guide to ensure your account is fully set-up. For help setting up your account you can also contact your account manager.

Admin guide

Onboarding page


User guides in other languages:

Portuguese – Guia do Utilizador JustisOne

Spanish – Guía de Producto JustisOne

Helpdesk and training


If you would like to book a training session, have any questions or need help using JustisOne you can contact our helpdesk and training team. Our offices are open 9:00 – 17:30 GMT, Monday – Friday, excluding some bank holidays.

traininglondon@vlex.com | helpdesklondon@vlex.com | +44 (0) 20 7284 8100